Customer Service:

We provide an interface for public with decision makers (complaints handling, ideas, recommendations, requests, information and research)
through the use of different resources including the Front Office Service, Telecommunication and Internet Service.

Payment Services:
· Contraventions
· Government Property Rent
· Telephone Bills
· Trade Licenses

Permit Issuance:
· Advertising material in public spaces or on street furniture (KLBL10/2000)
· Placing of private skips and bins-on-wheels in public places (L.N.2001)
· Use of space in Market Place (Reg. 5 L.N. 119/2002)
· Placing of Kiddie-Ride Machines and Automatic selling machines in public places (Reg. 6 L.N. 119/2002)
· Deposit of material in public places (Reg. 7 L.N. 119/2002)
· Use of crane and machinery in public places (Reg. 8 L.N. 119/2002)
· Deposit of Chairs and Tables for food and drink purposes (Reg. 9 L.N. 119/2002)
· Use of space as kiosk for one-off activities (Reg. 10 L.N. 119/2002)
· Entertainment activities in public places (Reg. 11 L.N. 119/2002)
· Use of space in
· Trenching and works on public streets (L.N.313/2002)

Information Bureau:

Customer Care
Opening hours:

Opening hours: 1st October to 15th June: 7.30am to 4.30pm
16th June to 30th September: 7.30am to 1.30pm

IT Centre:
Opening hours:

1st October to 15th June: 7.30am to 1.30pm unattended service
1.30pm to 4.30pm attended service on bookings

16th June to 30th September: 7.30am to 1.30pm unattended service
attended service is available on appointment