The
Public, Our Customer
We exist to be of service for our residents, therefore:
We concentrate and are committed to listen, respond
to and satisfy their needs, and respect the diversity
of ideas, creeds and beliefs.
We
We believe we can only excel at satisfying the public
when we feel fulfilled by all our work, initiatives
and projects, therefore:
We are open, honest, and treat with tact and courtesy
all with whom We come into contact.
Governance
We endevour to become the model Council in Malta,
through the continuous development of Local Governance
concepts, therefore:
We develop our infrastructure, deploy resources, and
enforce regulations to best meet the needs of the
Community.
Community
We envisage the social and cultural development of
our Community, therefore:
We promote, support and foster initiative which strengthen
the communal identity of our locality.
Social
Conscience
We highly priorities equality in the delivery of work,
services and opportunities to the community, therefore:
We sustain that all our work and initiatives are guided
with a social conscience.
Service
We believe that providing a high quality service to
the public can only be achieved by people with the
right skills and attitudes, therefore:
We develop ourselves to the levels required to enjoy
providing high standards of service.
Challenge
We believe that challenge comes from anticipating
and creating change, which generates opportunities,
therefore:
We plan, co-ordinate and implement strategies and
action plans so as to fulfill dynamically the ever-changing
needs of the Community.
Flexibility
We believe that we must be flexible in all that we
do in order to meet opportunities quickly and successfully,
therefore:
We encourage initiative, innovation, adaptability
and the flow of ideas.
Quality
We believe that our commitment to quality and practicality
in everything we do is the key to success, therefore:
We accept nothing less than conformance to the high
standards we set.
Positive
Results
We believe results are vital for a learning organization
like ours, for the on-going growth in our portfolio
of activities, for the greater influence we enjoy
with stakeholders, and for our continued ability to
excel at satisfying the public, therefore:
We constantly monitor our performance, methods and
systems to ensure an ever efficient and positive results.
